1. Introduction
- This Refund Policy applies to all products purchased through our website.
2. No Refund Policy
- At Lyon Beauty, all sales are final. We do not offer refunds on any products once the order is processed and the product is shipped.
3. Exceptional Circumstances
- While we maintain a no-refund policy, we may consider exceptions in certain exceptional cases such as receiving damaged or defective products.
- In such cases, please contact us within [specify time, e.g., 48 hours] of receiving the product for us to review your case.
4. Exchange Policy
- Instead of refunds, we may offer exchanges for products that are defective or damaged upon arrival.
- To be eligible for an exchange, customers must notify us within [specify time, e.g., 48 hours] of receiving the product and return the product in its original packaging.
5. Cancellation Policy
- Order cancellations are not accepted once the order has been processed and shipped.
6. Contact Us for Support
- For any issues regarding your order, please contact us immediately via our Contact Page or call us at +91 8851013480. We will do our best to assist you.
7. Changes to the Refund Policy
- Lyon Beauty reserves the right to modify this refund policy at any time. We encourage customers to review it periodically.